FAQ

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We no longer offer e-gift card purchases online. If you are unable to visit one of our locations and need to purchase a e-gift card, please contact us by email at contactus@kobesteakhouseusa.com M-F 9-5pm.  

Reward dollars are dollar amounts that are good towards any food or beverages (but not gratuity or tax). They can be earned when a Reward member earns 200 points (spends $200) or successfully refers a friend through the Referral program. Reward dollars expire after 1 year from the day it was loaded.

To be eligible for the Birthday Reward, you must be an active Kobe Rewards member. Every year, your Birthday Reward will load on the first day of your birthday month and expire on the last day of your birthday month. If you are a new Kobe Rewards member who just registered, you must register at […]